Choosing a Nursing Home
Before selecting a facility

10 nursing home safety signals to examine

No single rating tells the whole story. Look for a consistent pattern across CMS results, recent inspections, staffing information, direct questions, and what residents and families experience during a visit.

1

No high-priority CMS warning

Check for an abuse alert or Special Focus Facility designation. Treat either as a serious reason to investigate before choosing the facility.

2

Recent, acceptable inspection history

Review health, complaint, infection-control, and fire-safety findings—not only the inspection star. Examine the seriousness, recurrence, correction, and date of deficiencies.

3

Enough nurses and nursing assistants

Compare overall, RN, and weekend staffing. Ask who is physically present on each shift and how staffing changes when residents’ needs increase.

4

Stable frontline and leadership teams

High nursing or administrator turnover can disrupt communication and continuity. Ask about consistent assignment and current vacancies or agency staffing.

5

Results that match the care needed

Use short-stay rehabilitation measures for recovery care and long-stay measures for residential care. Confirm specialized capabilities such as dementia, wound, respiratory, dialysis, or hospice support directly.

6

Low preventable harm and avoidable transfers

Examine falls with major injury, pressure injuries, infections, functional decline, emergency visits, and rehospitalizations relevant to the resident.

7

Safe, person-centered medication use

Ask how medications are reconciled, monitored, and reviewed. For dementia care, examine antipsychotic and sedating medication use and how consent and non-drug approaches are handled.

8

Prompt recognition of changes

Ask how staff detect and respond to changes in condition, notify clinicians and families, prevent infection, and arrange urgent assessment or transfer.

9

Residents and families can speak up

Look for active resident or family councils, a clear grievance process, timely responses, and a culture in which concerns can be raised without retaliation.

10

Direct observation supports the public data

Visit more than once when possible, including an evening or weekend. Observe dignity, call-light response, cleanliness, meals, activities, interactions, and whether residents appear engaged and appropriately assisted.

Create a nursing home comparisonReview sources and methodology