Guide Feedback Survey | Choosing a Hospital

About you

Choose the perspective that best describes your review.

1. Which perspective best describes you?

2. Before this review, how familiar were you with public hospital quality-reporting websites?

3. Have you previously used publicly reported information to help select a hospital?

Use the guide to investigate one to three hospitals. You may use a hypothetical situation.

4. Which type of care did you use for the review?

5. How many hospitals did you compare?

6. Approximately how long did the review activity take?

Please respond to every statement.

7. Did you notice the colored symbol displayed beside each hospital name?

8. How clear was the meaning of each symbol?

9. Did the key or legend match the symbols displayed beside the hospital names?

10. Was the explanation for each hospital signal understandable?

11. Did any symbol make a hospital appear safer or less safe than the supporting information justified?

13. Was it clear that the signal is not a recommendation to choose or avoid a hospital?

14. What would make the colored signals or explanations clearer?

15. Which questions would you be most likely to ask a hospital?

16. Were any questions unclear, unnecessary or difficult to ask?

17. Overall, how useful was the guide?

18. Did you encounter any of the following?

20. Did you use accessibility technology or assistance while reviewing the guide?

22. What worked particularly well?

23. What was the most confusing part of the guide?

24. What important information was missing?

25. What is the single most important improvement you recommend?

26. May we contact you with a brief follow-up question?